What Is Transformational Leadership
What Is Transformational Leadership
Transformational leadership inspires people to achieve unexpected or remarkable results. It gives workers autonomy over specific jobs, as well as the authority to
Some of the basic characteristics of transformational leadership are inspirational, in that the leader can inspire workers to find better ways of achieving a goal;
mobilization, because leadership can mobilize people into groups that can get work done, and morale, in that transformational leaders raise the well-being and
motivation level of a group through excellent rapport. They are also good at conflict resolution.
All of these traits make transformational leadership a good fit for many types of business.
Transformational leaders are sometimes call quiet leaders. They are the ones that lead by example. Their style tends to use rapport, inspiration, or empathy to
engage followers. They are known to possess courage, confidence, and the willingness to make sacrifices for the greater good.
They possess a single-minded need to streamline or change things that no longer work. The transformational leader motivates workers and understands how to
form them into integral units that work well with others.
There are marked differences between transactional leadership and transformational leadership.
Solving challenges by finding experiences that show that old patterns do not fit or work
Another way to put it: Transactional is a “telling” style, while transformational is a “selling” style.
The term “transformational leadership” was coined by sociologist James V. Downton in 1973. Leadership expert James Burns defined transformational leaders as
those who seek to change existing thoughts, techniques and goals for better results and the greater good. Burns also described transformational leaders as those
Transformational leaders excel in a variety of sectors. Here are notable business leaders who used the transformational style.
William Edwards Deming is known as the father of statistical quality control. After earning a doctorate in mathematics and physics at Yale in 1928, he spent most of
his career working or consulting for the U.S. government. During World War II, Deming taught statistical process control techniques to military production workers.
After the war ended, the U.S. Department of the Army sent Deming to Japan to study agricultural production and related problems. He convinced Japanese
officials of the potential for industrial uses of statistical methods. Deming’s goal was to have Japan become a world industrial power in five years. Japan did it in
four. Deming was asked to do the same thing for U.S. manufacturing firms, but his methods did not take root until the 1980s.
Peter Drucker
Peter Drucker was a professor and management consultant among other things. He predicted some of the 20th-century’s biggest changes, such as the Japanese
rise to a world economic power, the age where people would need to learn in order to keep their jobs or get ahead, and the importance of marketing and
Drucker continually called for balanced management, which called for a balance between short-term needs and long-term plans, as well as profitability and other
elements of business. He was very interested in how to mesh innovation and entrepreneurship.
He felt that entrepreneurship was a vehicle of innovation. Entrepreneurship was not just high technology, but high tech was a vehicle for change, in attitude,
values, and behavior. The entrepreneur systematically looked for change, responded to them and took advantage of opportunities as they present themselves.
Ross Perot
H. Ross Perot started his career as a salesman for IBM. In the 1960s he started his own company, Electric Data Systems (EDS), one of the first businesses that
built and serviced computer systems for other companies. In contrast to IBM, Perot trained his workers to do whatever needed to be done for a customer without
In the beginning, Perot shunned strategic planning. Over the next few years, however, he hired military officers who could take orders and give orders. Perot’s
If an employee took credit for someone else’s work, they were out the door. The motto of Perot’s company at one point was “We bring order to chaos.”
John D. Rockefeller
John D. Rockefeller was the founder of Standard Oil. It started as a single oil refinery and grew to a huge company. Much of the company’s growth came through
acquisitions. But, Rockefeller also spent a considerable amount of time streamlining the organization as it grew.
Rockefeller built his company’s early reputation by guaranteeing the quality of Standard’s kerosene. He was known for his organizational tactics and for using
disciplined strategies. One of the reasons for Rockefeller’s success was he could align his company with one simple vision, then he held everyone accountable for
Edwards Deming: “A bad system will beat a good person every time.”
Peter Drucker: “If you want something new, you have to stop doing something old.”
Ross Perot: “Punishing honest mistakes stifles creativity. I want people moving and shaking the earth and they are going to make mistakes.”
John D. Rockefeller: “Good leadership consists of showing average people how to do the work of superior people.”
Team-oriented and expect that followers will work together to create the best possible results
Respected, and in turn respects followers
Acts as coach of the team. He or she provides training and motivation to reach the desired goals
Responsible for their team, but also instills responsibility into team members
Transformational leadership works well in organizations where change is needed. Transformational leadership is not the right fit for new organizations where no
structure exists.
They have integrity and high emotional intelligence (empathy with others)
One of the best uses of this leadership style is in an organization that is outdated and requires serious retooling. It is also a perfect match for a small company that
has big dreams and wants to change and adapt to get there. In both of these examples, the board of directors can bring in a transformational leader who will
change the structure of the organization and also motivate the current workers to buy into the new direction.
Some of the basic characteristics of transformational leadership are inspirational, in that the leader
can inspire workers to find better ways of achieving a goal; mobilization, because leadership can
mobilize people into groups that can get work done, and morale, in that transformational leaders
raise the well-being and motivation level of a group through excellent rapport. They are also good at
conflict resolution.
All of these traits make transformational leadership a good fit for many types of business.
They possess a single-minded need to streamline or change things that no longer work. The
transformational leader motivates workers and understands how to form them into integral units that
work well with others.
Another way to put it: Transactional is a “telling” style, while transformational is a “selling” style.
William Edwards Deming is known as the father of statistical quality control. After earning a
doctorate in mathematics and physics at Yale in 1928, he spent most of his career working or
consulting for the U.S. government. During World War II, Deming taught statistical process control
techniques to military production workers.
After the war ended, the U.S. Department of the Army sent Deming to Japan to study agricultural
production and related problems. He convinced Japanese officials of the potential for industrial uses
of statistical methods. Deming’s goal was to have Japan become a world industrial power in five
years. Japan did it in four. Deming was asked to do the same thing for U.S. manufacturing firms, but
his methods did not take root until the 1980s.
Peter Drucker
Peter Drucker was a professor and management consultant among other things. He predicted some
of the 20th-century’s biggest changes, such as the Japanese rise to a world economic power, the
age where people would need to learn in order to keep their jobs or get ahead, and the importance
of marketing and innovation. He coined the term “knowledge worker.”
Drucker continually called for balanced management, which called for a balance between short-term
needs and long-term plans, as well as profitability and other elements of business. He was very
interested in how to mesh innovation and entrepreneurship.
He felt that entrepreneurship was a vehicle of innovation. Entrepreneurship was not just high
technology, but high tech was a vehicle for change, in attitude, values, and behavior. The
entrepreneur systematically looked for change, responded to them and took advantage of
opportunities as they present themselves.
Ross Perot
H. Ross Perot started his career as a salesman for IBM. In the 1960s he started his own company,
Electric Data Systems (EDS), one of the first businesses that built and serviced computer systems
for other companies. In contrast to IBM, Perot trained his workers to do whatever needed to be done
for a customer without waiting for approval. There was a strong bias toward action.
In the beginning, Perot shunned strategic planning. Over the next few years, however, he hired
military officers who could take orders and give orders. Perot’s slogan was “Go, do.”
If an employee took credit for someone else’s work, they were out the door. The motto of Perot’s
company at one point was “We bring order to chaos.”
John D. Rockefeller
John D. Rockefeller was the founder of Standard Oil. It started as a single oil refinery and grew to a
huge company. Much of the company’s growth came through acquisitions. But, Rockefeller also
spent a considerable amount of time streamlining the organization as it grew.
Rockefeller built his company’s early reputation by guaranteeing the quality of Standard’s kerosene.
He was known for his organizational tactics and for using disciplined strategies. One of the reasons
for Rockefeller’s success was he could align his company with one simple vision, then he held
everyone accountable for their part in making that vision happen.
Peter Drucker: “If you want something new, you have to stop doing something old.”
Ross Perot: “Punishing honest mistakes stifles creativity. I want people moving and shaking the
earth and they are going to make mistakes.”
John D. Rockefeller: “Good leadership consists of showing average people how to do the work of
superior people.”
Responsible for their team, but also instills responsibility into team members
They have integrity and high emotional intelligence (empathy with others)